Disclaimer

This Disclaimer ("Disclaimer") applies to the website ksbminfotech.com, all associated subdomains, applications, platforms, AI chatbots, WhatsApp AI agents, voice bots, marketing materials, social media profiles, email communications, and all other digital and physical mediums (collectively, "Platforms") owned and operated by KSBM Infotech Pvt Ltd ("Company", "KSBM", "we", "us", "our"). By accessing or using any of our Platforms, you acknowledge that you have read, understood, and agree to this Disclaimer.

1. GENERAL DISCLAIMER

1.1. All information, content, materials, case studies, testimonials, statistics, data points, success stories, pricing, and other content published on our Platforms are provided for general informational and marketing purposes only. While KSBM Infotech strives to ensure the accuracy and currency of information, we make no representations, warranties, or guarantees — express or implied — regarding the completeness, accuracy, reliability, suitability, or availability of any information, product, or service mentioned on our Platforms.

1.2. Any reliance you place on information available through our Platforms is strictly at your own risk. KSBM Infotech shall not be held liable for any loss, damage, injury, or harm — direct, indirect, incidental, or consequential — arising from the use of or reliance on information provided on our Platforms.

1.3. The content on our Platforms does not constitute professional advice — whether legal, financial, medical, tax, accounting, or otherwise. Users should seek independent professional advice before making any business, legal, or financial decisions based on content available on our Platforms.

2. SERVICES AND RESULTS DISCLAIMER

2.1. No Guaranteed Results: KSBM Infotech does not guarantee any specific outcomes, results, or performance from the use of our Services. Case studies, success stories, revenue figures, lead generation numbers, cost savings, ROI percentages, and other metrics presented on our Platforms represent individual client experiences and are not guarantees of similar results. Individual outcomes will vary based on numerous factors including industry, market conditions, implementation quality, client cooperation, and external circumstances.

2.2. AI Systems: Our AI-powered services — including chatbots, voice bots, WhatsApp agents, and automation tools — utilize artificial intelligence, machine learning, and natural language processing technologies. These systems are inherently probabilistic and may produce inaccurate, incomplete, or irrelevant responses. KSBM does not guarantee 100% accuracy of AI-generated content, conversations, or automated actions. Users are responsible for monitoring, reviewing, and supervising AI system outputs. KSBM shall not be liable for any decisions made, actions taken, or losses incurred based on AI-generated outputs.

2.3. Revenue and Earnings: Any references to revenue generation, cost reduction, lead generation, conversion rates, or business growth on our Platforms are illustrative examples based on specific client scenarios. They are not promises or guarantees of similar financial outcomes. Past performance does not guarantee future results.

2.4. Third-Party Dependencies: Our Services depend on third-party platforms, APIs, and infrastructure including but not limited to WhatsApp Business API (Meta), OpenAI, Google Cloud, AWS, payment gateways, telephony providers, and various SaaS tools. KSBM is not responsible for the availability, performance, pricing changes, policy changes, terms of service changes, or discontinuation of third-party services. Changes by third-party providers may impact the functionality, features, or availability of our Services.

3. TESTIMONIALS AND CASE STUDIES DISCLAIMER

3.1. Testimonials, reviews, case studies, and success stories displayed on our Platforms represent individual experiences of specific clients. Results described are particular to those clients and are not typical of all users. We do not claim that all clients will achieve the same or similar results.

3.2. Some testimonials may be edited for clarity, grammar, brevity, or formatting. Client names and business details may be anonymized for confidentiality purposes. The substance and intent of testimonials remain authentic.

3.3. KSBM reserves the right to use client logos, names, testimonials, and case studies for marketing purposes unless the client explicitly opts out in writing.

4. WEBSITE CONTENT AND AVAILABILITY

4.1. KSBM Infotech makes no warranty that our Platforms will be available uninterrupted, error-free, secure, or free from viruses, malware, or other harmful components. We may suspend, modify, or discontinue any part of our Platforms at any time without prior notice.

4.2. Content on our Platforms — including blog posts, articles, guides, whitepapers, videos, infographics, and marketing materials — is provided for informational purposes only and may become outdated. KSBM is under no obligation to update, correct, or maintain content on an ongoing basis.

4.3. Pricing, feature descriptions, service specifications, and product information on our Platforms are subject to change without notice. The information available at the time of transaction or agreement execution shall prevail.

5. THIRD-PARTY LINKS AND CONTENT

5.1. Our Platforms may contain links to third-party websites, applications, and services. These links are provided for convenience only. KSBM does not endorse, verify, control, or take responsibility for the content, accuracy, privacy practices, or terms of any third-party websites or services. Accessing third-party links is at your own risk.

5.2. KSBM shall not be liable for any transactions, interactions, disputes, or damages arising from your engagement with third-party websites or services accessed through our Platforms.

6. SOCIAL MEDIA DISCLAIMER

6.1. KSBM maintains presence on various social media platforms including Facebook, Instagram, LinkedIn, Twitter/X, YouTube, and others. Content posted on social media is for marketing and informational purposes. Comments, opinions, and views expressed by followers or users on our social media profiles do not represent the views of KSBM Infotech.

6.2. KSBM reserves the right to delete, moderate, or block comments, messages, or users on its social media profiles at its sole discretion.

7. EMAIL AND COMMUNICATION DISCLAIMER

7.1. Emails, WhatsApp messages, chat messages, and other communications sent by KSBM or its representatives are intended solely for the intended recipients. If you receive a communication in error, you must notify us immediately and delete the message. Unauthorized use, copying, or distribution of our communications is strictly prohibited.

7.2. KSBM shall not be liable for any loss or damage resulting from the interception, delay, alteration, or non-delivery of electronic communications due to network issues, spam filters, technical failures, or other factors beyond our control.

8. INTELLECTUAL PROPERTY DISCLAIMER

8.1. All content, trademarks, logos, designs, graphics, software, code, and materials on our Platforms are the intellectual property of KSBM Infotech or its licensors and are protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, display, or use of any content is strictly prohibited and may result in legal action.

8.2. "KSBM", "KSBM Infotech", the KSBM logo, and associated branding are trademarks of KSBM Infotech Pvt Ltd. Use of these trademarks without written permission is prohibited.

9. LIMITATION OF LIABILITY

9.1. To the fullest extent permitted by law, KSBM Infotech, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from: (a) use of or inability to use our Platforms or Services; (b) reliance on information on our Platforms; (c) unauthorized access to or alteration of your data; (d) statements or conduct of third parties; (e) any other matter relating to our Platforms or Services.

9.2. In jurisdictions where limitation of liability is not permitted, KSBM's liability shall be limited to the maximum extent permitted by law.

10. INDEMNIFICATION

10.1. You agree to indemnify and hold harmless KSBM Infotech, its directors, officers, employees, and agents from any claims, damages, losses, costs, or expenses (including legal fees) arising from your use of our Platforms, violation of this Disclaimer, or infringement of any third-party rights.

11. GOVERNING LAW

11.1. This Disclaimer shall be governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

12. CHANGES TO THIS DISCLAIMER

12.1. KSBM reserves the right to modify this Disclaimer at any time. Changes are effective immediately upon posting. Your continued use of our Platforms constitutes acceptance of any modifications.

13. CONTACT

• Company: KSBM Infotech Pvt Ltd
• Email: cs@ksbminfotech.com
• Phone / WhatsApp: +91 8899021313
• Website: ksbminfotech.com