Refund Policy

Refund Policy – KSBM Infotech Pvt. Ltd.

At KSBM Infotech Pvt. Ltd., we strive to maintain transparency and professionalism in our operations. However, as a company operating in the service industry, we do not deal in physical products, and hence, we have a no refund policy. Below are the details of our policy:

1. Real-Time Payment Structure:
   All payments for our services are immediately utilized for third-party providers, platforms, and real-time processes. Once a service is assigned or initiated, it cannot be reversed due to the nature of our business operations.

2. Non-Refundable Payments:
   Payments made for any service, including tokens, advance payments, or mid-project payments, are final and non-refundable under any circumstances. This applies to any amount paid at any stage of the project. We encourage clients to thoroughly review the terms and scope of services before proceeding with payments.

3. Service Cancellation:
   While refunds are not applicable, clients may opt to cancel a service. However, cancellation does not entitle the client to a refund of any payments made.

Terms of Use for Website Services

The website builder provided by www.ksbminfotech.com is licensed to subscribers under the following terms:

1. License and Ownership:
   Subscribers are granted a non-exclusive, non-transferable, limited license to use the website builder. This platform is the intellectual property of KSBM Infotech Pvt. Ltd., and any form of reproduction, modification, derivative work creation, or redistribution is strictly prohibited.

   The platform’s structure, sequence, organization, and source code are protected as trade secrets, safeguarded under applicable laws.

2. User Content Responsibility:

   • Subscribers retain ownership of the content (“User Content”) they upload, post, or transmit using the website builder.
   • However, KSBM Infotech Pvt. Ltd. holds no responsibility for the storage, recovery, or transferability of this User Content.
   • Upon cancellation or termination of services, all User Content and access to the platform will be permanently removed.

3. Disclaimers on Content and Transactions:

   • Images or materials offered through the website builder are provided without any warranties, express or implied. Any disputes regarding such materials must be resolved independently, with KSBM Infotech Pvt. Ltd. disclaimed from liability.
   • We are not a party to disputes, agreements, or transactions between users and third parties, and bear no responsibility for such matters.

4. Service Termination:
   In the event of service cancellation, all data, including third-party content and user information, will no longer be accessible. Subscribers are advised to back up their data beforehand.

Limitation of Liability

By using our services, you agree to release KSBM Infotech Pvt. Ltd., its officers, directors, agents, and employees from any claims, demands, or damages—whether known or unknown—arising from disputes related to content, third-party interactions, or platform usage.

For any questions or clarifications, please contact us at support@ksbminfotech.com. We value your understanding and cooperation.