Building the Future of Business Automation
From a small IT firm in 2013 to India's leading AI automation company — our journey is powered by innovation, trust, and relentless focus on client success.
Mr. Balvinder Singh
Founder & Managing Director, KSBM Infotech Pvt Ltd
With over 15 years of experience in the technology industry, Mr. Balvinder Singh founded KSBM Infotech in 2013 with a clear vision: to make advanced technology accessible to every Indian business, regardless of size.
Starting from a small office with just 3 team members, he built KSBM Infotech into a 50+ member technology powerhouse that has served over 1000 businesses across India. His deep understanding of Indian business challenges and technology solutions has been the driving force behind the company's success.
Under his leadership, KSBM Infotech became one of the first companies in India to offer AI-powered WhatsApp automation for businesses, voice calling agents, and intelligent CRM systems specifically designed for Indian SMEs.
“Technology should work for the business owner, not the other way around. Our mission is to build AI solutions so simple that any business — from a local shop in Jaipur to a hospital chain in Mumbai — can use them to grow.”
Our Vision
To become India's most trusted AI automation partner for businesses of every size. We envision a future where every Indian business — from a neighborhood kirana shop to a multi-city enterprise — has access to world-class AI technology that helps them compete, grow, and thrive in the digital economy.
Our Mission
To automate, simplify, and supercharge business operations using AI. We build intelligent WhatsApp bots, chatbots, voice agents, and CRM systems that generate leads, close deals, and delight customers — 24/7, automatically. Our mission is to save business owners time, increase their revenue, and let them focus on what they do best.
Our Core Values
The principles that guide everything we do at KSBM Infotech
Client-First Approach
Every solution we build starts with understanding your business deeply. We don't sell products — we solve problems.
Innovation
We stay ahead of technology curves. From AI chatbots to voice agents, we adopt and master emerging tech before anyone else.
Trust & Transparency
No hidden costs, no vague promises. We show you exactly what we'll deliver and then exceed expectations.
Results-Driven
We measure success in your growth numbers — more leads, higher revenue, better customer satisfaction.
Made for India
Our solutions are built specifically for Indian businesses, understanding local markets, languages, and customer behavior.
Long-term Partnership
We don't just build and leave. We stay with you, optimize, and grow together as your technology partner.
Our Journey
From a small IT firm to India's leading AI automation company
Founded
KSBM Infotech established by Mr. Balvinder Singh with a vision to bring technology solutions to Indian businesses.
First 100 Clients
Reached our first milestone of 100 satisfied clients across web development and digital marketing.
Mobile App Division
Expanded into mobile app development, serving clients across Android and iOS platforms.
AI & Automation
Pioneered AI chatbot and automation solutions for Indian SMEs, becoming early adopters of AI technology.
WhatsApp Business API
Became official WhatsApp Business Solution Provider, revolutionizing customer communication for businesses.
1000+ Clients
Crossed the 1000 client milestone with presence across 22+ industries and pan-India coverage.
Voice AI & CRM
Launched AI Voice Calling Agent and intelligent CRM automation for complete business automation.
Industry Leader
Recognized as India's leading AI automation company, serving businesses from startups to enterprises.
What We Do
Complete AI-powered business automation solutions
WhatsApp AI Agent
Automated customer conversations, lead capture, and support on WhatsApp — 24/7.
AI Chatbots
Smart website chatbots that qualify leads, answer questions, and book appointments.
Voice AI Agent
AI-powered voice calling for follow-ups, reminders, and customer engagement.
CRM & Marketing AI
Intelligent CRM automation with AI-driven marketing campaigns and analytics.
App Development
Custom mobile and web applications built with modern technology stack.
Software Development
Enterprise software solutions, SaaS platforms, and custom business tools.
Digital Marketing
SEO, social media, paid ads, and content marketing for business growth.
Cloud & DevOps
Cloud infrastructure, CI/CD pipelines, and scalable deployment solutions.
Ready to Transform Your Business?
Join 1000+ businesses that trust KSBM Infotech for AI automation. Let's discuss how AI can grow your business.